PPI is a financial product that covers you from being unable to meet repayments on a loan or credit card because you have suffered an illness, sickness or accident that have prevented you from earning an income sufficient to meet repayments. When you have been mis-sold PPI it often means that you are in fact in-eligible to make a claim against the PPI policy if and when it was needed, meaning it is useless.

Often customers have been mis-sold on similar grounds, the most common reasons for being mis-sold PPI are as follows:

• The lender added PPI to your account without your consent or knowledge.
• The lender told you that having PPI on the account would increase your chances of being accepted on your application
• The lender neglected to tell you about the policy exclusions including illnesses such as bad backs and stress and how that would effect your policy
• The lender did not inform you that you could infact get PPI cover from elsewhere and in many cases this is often cheaper
• You were unemployed, self employed or retired at the point the policy was taken out